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Why the delivery company ask me to pay duties?

In fact the duties is charged by your local customs. Although you clear the production cost and the delivery cost, the goods are still subject to an import procedure to clear the shipment through customs.

Clearance depends on:

  • The country of origin
  • The value including transport charges
  • The quantity of goods

Each country has its own customs laws and the duties for different types of goods and values are set locally. All the international transportation company, must adhere to local customs legislation and so such like DHL pays duties on the receiver’s behalf to clear shipments on arrival.

If you need to know much more about the import duties much more, please contact with your local customs.

Shanghai Office

S3 We Plus, 5th floor
No.1367 of Dongfang Road, Fudu Plaza
Shanghai, China

Working Time

9:00am-6:00pm (Beijing Time)

Mon. to Fri.


We are signage products manufacturer in China, with over 15 years of successful experience and knowledge in this field, hold multiple certifications, such as ISO9001, ISO14001, OHSAS18001, UL, etc. Above 300 employees and more than 100 advanced machines in 15,000 sqm factory.

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